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Chase Bank
- Banks
- Pasadena, CA
About this business
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
3870 E Foothill Blvd, Pasadena, CA, 91107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I went in to the branch TODAY 9-28-2024 and all I have to say is that DEREK TU, should NOT be the assistant vice president it’s a shame that someone like him represents your name *ChaseBank* he doesn’t have the skills , the knowledge or even the qualifications for customer service to be in there with that title. Not professional, not knowledgeable, and sarcastic. He created a big situation out of a small thing for him to do . I would not recommend this place because of him . And I will also file a formal complaint about him.... read more
THERE’S A REASON THIS PLACE HAS MORE 1STAR RATINGS THAN ANY OTHER RATING!! Believe them!! Go ANYWHERE but here! They should probrably start by demoting the manager KIM. Horrible horrible customer service skills What a horrible representation of a bank institution.
You might as well close this branch. They will not answer phone. They will not give service unless you deal with a laborious on line request. Why take up space? Wells Fargo at least answers their phone.
Bank opens at 9am, I arrived at 9:08. I wanted to make an account and the associate told me there are “two people available to help me, but they won’t be available until 10am”. Keep in mind there is only one customer in the bank being assisted besides myself. I took my lunch break early in order to get this taken care of and now I have to come back later. I will not be returning to this location though. Completely ruined my schedule for the day with this absurd occurrence.
Booked a phone meeting with Araz Bardakjian and he never called. Incredibly unprofessional and a waste of my time.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.6 star rating with 14 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open tomorrow at 9:00 a.m.
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