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Chase Bank

3.3

About this business

Location details

101 Barclay St, New York, NY, 10007, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
3.328 reviews
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Alana Chuong's profile image
Alana Chuong 
7 months ago

It is Saturday, April 12th, 9:20 a.m. and I'm shopping around, trying to decide on which Chase Bank to open an account with, and it's clearly NOT this one! I just got off the phone with some guy named Mark (in the department where they influence when funds are release -- not sure why I was transferred to him in the first place), TERRIBLE customer service, as in ZERO! All the stereotypes about banks treating people like just another number or a wallet clearly comes from subpar customer service like this guy. Chase would be do... read more

Chris Forcino's profile image
Chris Forcino 
7 months ago

Branch is good for one thing and one thing only. Withdrawing money. I'm sorry two things. Depositing and withdrawing. As for the bankers as always care is not given. Sure they are super nice to you. But they waste your time. Made an appointment to open up business account. Made it days before today. And I couldn't open it today because I wasn't informed on what paperwork to bring. So of course I missed apparently one important item. So everything done had to be deleted and in today's world I couldn't send the paper via email... read more

musiclovin's profile image
musiclovin 
a year ago
K T's profile image
K T 
2 years ago

A couple of the bank tellers are inexperienced and the Asian gentleman who's training them doesn't seem to know what he's doing either. I had to go to another branch to get my issue resolved. Good luck! 

Tommy L's profile image
Tommy L 
3 years ago

I don't usually post reviews on bank locations, but I feel that this is needed. The bank teller was very dismissive of my issue. I had deposited a check online and it gave me an error, so I went in to deposit it myself. He told me the funds are already there. I'm looking at my account and the funds have not been added. I told him that, and he said it was deposited into my account two days prior. Okay, I still don't see the money. The problem is still there today. I'll go to another branch to try to fix this problem. This loc... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.3 star rating with 28 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

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