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Chase Bank

3.3

About this business

Location details

845 Franklin Lake Rd, Franklin Lakes, NJ, 07417, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.312 reviews
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Kat's profile image
Kat 
a month ago
Yaser Hadithi's profile image
Yaser Hadithi 
9 months ago

I wish I could give them zero but I don’t have that option. Terrible customer service. I’ve been a private client with JP Morgan / Chase for more than 10 years. I usually go to another branch by my work which is excellent. This one is close to where I live and they are terrible. I went there for a simple notary public signature. They made me wait for 10 minutes then the manger comes to be saying that he has a meeting starting soon, please come back in 2 hours. I just went to UPS. It look them less than 5 minutes to do it. 

anyari jimenez's profile image
anyari jimenez 
a year ago

Terrible service, they are supposed to provide customer service and they are racists, many of them 

Christopher manzo's profile image
Christopher manzo 
a year ago

Just a completely unserious branch. I have a business account with them, and it is absolutely impossible to get anyone on the phone for something important. Switching asap. 

Luz Taranto's profile image
Luz Taranto 
2 years ago

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.3 star rating with 12 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m. 

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