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Chase Bank

3.6

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

845 Franklin Lake Rd, Franklin Lakes, NJ, 07417, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.69 reviews
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Christopher manzo's profile image
Christopher manzo 
on Google
3 months ago

Just a completely unserious branch. I have a business account with them, and it is absolutely impossible to get anyone on the phone for something important. Switching asap. 

Luz Taranto's profile image
Luz Taranto 
on Google
10 months ago
Scott Reiners's profile image
Scott Reiners 
on Google
3 years ago

Two hours for a ten minute transaction. Problem was not resolved from the tellers but from my asking about different things. You would think they would try things to make things work not just give up after the first attempt. Do not work with Kathy. 

Kala Mando's profile image
Kala Mando 
on Google
3 years ago

Save your trip Not so friendly place 

Mr. Lux's profile image
Mr. Lux 
on Google
4 years ago

*** Take note Corporate *** this branch and it’s employees should be your model. Michael was more than helpful. I trust this bank as it has displayed high Competency and something more. I would recommend Michael as your go to, not because the other employees are less knowledgeable but because my interaction has been with Michael alone. He understood the questions I was asking and was able to offer different solutions other than the typical scripted response you get when you call the 800 number. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.6 star rating with 9 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 8:30 a.m. 

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