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Chase Bank
- Banks
- Franklin Lakes, NJ
About this business
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
845 Franklin Lake Rd, Franklin Lakes, NJ, 07417, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I wish I could give them zero but I don’t have that option. Terrible customer service. I’ve been a private client with JP Morgan / Chase for more than 10 years. I usually go to another branch by my work which is excellent. This one is close to where I live and they are terrible. I went there for a simple notary public signature. They made me wait for 10 minutes then the manger comes to be saying that he has a meeting starting soon, please come back in 2 hours. I just went to UPS. It look them less than 5 minutes to do it.
Terrible service, they are supposed to provide customer service and they are racists, many of them
Just a completely unserious branch. I have a business account with them, and it is absolutely impossible to get anyone on the phone for something important. Switching asap.
Two hours for a ten minute transaction. Problem was not resolved from the tellers but from my asking about different things. You would think they would try things to make things work not just give up after the first attempt. Do not work with Kathy.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3.1 star rating with 11 reviews.
When is Chase Bank open?
Chase Bank is open now. It will close at 2:00 p.m.
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