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Chase Bank

3.0

About this business

Location details

16057 S Farrell Rd, Farrell Rd, Romeoville, IL, 60441, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.044 reviews
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Bobbie Manning's profile image
Bobbie Manning 
a month ago

Today was the second time I tried to get business done at the Lockport Chase branch. I think they need to get the memo that there's a Chase commercial out that advertises how friendly and personal their service is. The first time, I guess their computers were down but I waited about 10 minutes before anyone ever mentioned it even though there was a man running around the lobby like a chicken with his head cut off. No friendly greeting when we walked in, no explanation for the delay. One very surly teller who never said a wor... read more

Gary Tate's profile image
Gary Tate 
a month ago

They are usually very helpful and quick 

David Urech's profile image
David Urech 
5 months ago

strongly recommend triple checking any appointment TWICE! they have scheduling issues even when done via the app. looking on getting a third appointment just to open my daughter an account. questioning if my other money will be staying here... 

Cesar Bautista's profile image
Cesar Bautista 
8 months ago

Despite the traffic and all the customers I was in and out swiftly. They always take care of my needs! 

自来也Jiraiya's profile image
自来也Jiraiya 
10 months ago

If you have a problem with your account or in my case, my escrow. DO NOT GO HERE. They could care less about your problem here, won't address it, and just put you on the phone with a Chase 800 number while sitting at their desk. Something I already did and got nowhere with. The reason being why I came to the bank personally. Giving me a sigh... A not wanting to help me from the start was a huge red flag. The lady didn't care one bit that my problem wasn't solved over the phone. And... Didn't care one bit on trying to get to ... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3 star rating with 44 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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