Chase Bank

Kevin McNulty 

on Google

4 days ago

I cashed a check this am and when I counted the envelope at home I was short $20. I called and they said it must be my mistake. When I said "I have lots of money in Chase. Why would I try to rob you for $20?", I was told "We're not holding your money hostage." No you are not. Great customer service cost you this customer. 

James Davie 

on Google

5 months ago

30 year resident/PRHS grad here. Doing business with the bank on South Middletown has been KEY! Skip this location, used car dealership vibes. 

KC Graham 

on Google

7 months ago

Judy Chang was unprofessional. She didn’t follow bank protocol and was rude to my brother when he visited branch the collect his share my mom’s estate. Luckily, we were able to locate another Chase Bank who followed Chase Bank protocols and helped my brother to collect his money. 

Candle hoarder 

on Google

a year ago

Branch does not follow NY state banking law section 333 in regard to accessing safe deposit boxes with valid a POA that specifically states it allows the agent to access safe deposit boxes. The box owner is a 91 yo long-time client that has had to relocate out of area for surgery and long-term care for wounds and dementia and cannot travel into the branch. The Pearl River branch was presented all needed ID, original POA, and the key 8/25. Since 6/29 the POA was presented in-person to another Chase branch in our home state an... read more

E L 

on Google

2 years ago

Impossible to speak to someone on the phone. Simply wanted to call to ask if a notary was available. Local branch number spins u in circles with stupid pre recorded touch tone options