Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

2.4

About this business

Location details

331 Lafayette Ave, Hawthorne, NJ, 07506, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.449 reviews
Select a rating
Marta Szczech's profile image
Marta Szczech 
a month ago

Awful! 

Bob Nahas's profile image
Bob Nahas 
4 months ago

Greetings from a friendly assistant manager and staff. Friendly efficient service from the tellers 

Ryan's profile image
Ryan 
7 months ago

Horrible bank manager. Sounded eastern European and was very unhelpful/rude 

Vee Rammon's profile image
Vee Rammon 
7 months ago

WORST BANK AND WORST 'ALLEGED' MANAGER. I never heard of a manager not providing their name, so I do not believe that she was the manager but if she was it does that say much for this branch. Respect to customers were clearly not trained. She was NO HELP AT ALL!!! I will be going to this bank and close out my accounts which are several. I just opened an account with Columbia on Lafayette Avenue- what a difference in attitudes and knowledge. 

Dria's profile image
Dria 
7 months ago

The Branch Manager was extremely condescending, every time I tried to ask why they couldn’t provide me (the client) a service, she kept interrupting me and repeating my full name incorrectly, as if I were her child. I asked for her name (since she had every bit of my information from my bank acct) and she said “she did not feel comfortable giving her name”, even though she said I could come into the branch to resolve my issue, where I would then meet her in person? The whole conversation made zero sense as she was the most u... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.4 star rating with 49 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com