Chase Bank

Denise 

on Google

8 months ago

2wks ago from March 25 2025 I was at the valley stream branch I left my atm card at the teller desk the bank called me and wanted me to come back to get it but I was too far away so I told them the next day which I went to the bank and that’s when they told me that card was destroyed so I went there for nothing ,they apologize and told me they will order me a new one so I been waiting for 2wks until i decided to call customer service and the order was never put in so customer service had to put the order in and hopefully I w... read more

Kamilah Florestal 

on Google

a year ago

When we were buying our home, chase bank made it d*** near impossible to close. Andre Herrera was our lending advisor and although the process was Rocky at first, my husband and I are living in our home 4 months later and we are still having a problem with chase. I got a notification while at work. That chase was closing our accounts, the underwriter. Made it such a hassle in questioning every single thing. Prior to us closing, and I'm aware that that's expected when you close. However, to the extent of this underwriter, I w... read more

Yvette 

on Google

a year ago

I give it 0 stars. The lady who took care of me transferred my money into a different account. Now there's an investigation going on to try to find & refund me the money. She said that she is upgrading my freedom card to freedom unlimited and now my credit limit went down by $3,000. $10,000 to $7,000. How is that an upgrade??? I'm very upset.