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Chase Bank

3.3

About this business

Location details

4970 Merrick Rd, Massapequa Park, NY, 11762, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.321 reviews
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Rick's profile image
Rick 
a month ago

We’ve only been a customer for a few months and I’m definitely disappointed. It’s the craziest bank I’ve ever seen. There’s 2 teller windows. Which is fine but I was there again yesterday and there’s always a line with only 1 teller window open. Meanwhile there were 6 people on the line. While there were workers everywhere laughing and having fun. Not 1 even thought to come over and try to help any of us. I wasn’t going to complain but after the 3rd time. It’s definitely a zero star location. 

James Barbas's profile image
James Barbas 
2 months ago

I have used Chase for a very long time. I have lost much of my hearing and now banking with Chase is so difficult because of my handicap. I have not updated to the latest iPhone because i am waiting for the iphone 18 to come out. I cannot use the chase mobile app anymore because the iphone OS im using is not supported anymmore as of last week. I cannot use the desktop because it sends a code to the iPhone app which is not supported anymore ( wont even load ). Now I cannot log into to Chase.com period! I have spend hours with... read more

Richard Harmon's profile image
Richard Harmon 
3 months ago

I’ve been with Chase since I was 15. My parents also banked at Chase National, Manhattan, for a long time. I’m a senior now. Add it up, we’re talking about 100 years. That’s a very long time. At this branch, the staff is most helpful, and I appreciate that. They are the best! The Chase app is also the best out there. If you don’t like the atmosphere, go to Citi down the road. You will be back at Chase in a New York minute. Citi is horrible, and so is their app. 

Johnathan Pecora's profile image
Johnathan Pecora 
4 months ago
Mr. Pat G.'s profile image
Mr. Pat G. 
4 months ago

The staff here is GREAT!! ALWAYS FRIENDLY AND HELPFUL. They deserve raises!! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.3 star rating with 21 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m. 

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