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Chase Bank

2.6

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

8921 Queens Blvd, New York, NY, 11373, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.685 reviews
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Elizabeth Encalada's profile image
Elizabeth Encalada 
on Google
a month ago

The service at that bank branch is the worst there is. I had to wait more than half an hour to make an international transfer and the cashier was Chinese. Firstly, she doesn't understand Spanish. Secondly, she doesn't know what she had to do. The truth is, I will never return to that horrible place. In the end, I couldn't do anything there. I had to go look for another branch. They should change the staff, please 

tenzin Nomad's profile image
tenzin Nomad 
on Google
a month ago

Worse chase bank location, they don't have enough staff to help you and they will make u wait. Don't expect to get things done on time. 

Rosemary Acevedo's profile image
Rosemary Acevedo 
on Google
3 months ago

Was told a manager could only help me-so the teller got a manager but when she looked at me she said she wasn’t the manager needed so when asking for the manager needed was then told he wouldn’t be available for 20 mins. This branch reminds me why I don’t want a Chase acct. 

Richard Chin's profile image
Richard Chin 
on Google
3 months ago

I am not a Chase customer and was helping my family member take care of her bank business. On 2 different occasions, we were assisted by Ken Chan, a Customer Representative or whatever their titles are. Ken Chan was extremely Helpful, considerate, accommodating, polite and Profesional. I give Him 5 stars. I gave Chase 4 stars because, we have gone to the Chase Bank and wasted our time waiting for someone to tells us we need to make an appointment to conduct busy other than the services provided by the teller. 

Sidney Ray's profile image
Sidney Ray 
on Google
5 months ago
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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.6 star rating with 85 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 8:30 a.m. 

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