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Chase Bank

3.4

About this business

Location details

11205 Lincoln Hwy, Mokena, IL, 60448, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.443 reviews
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John Frederick's profile image
John Frederick 
2 months ago
kkyl bandos's profile image
kkyl bandos 
3 months ago

I noticed they were able to get rid of my bad review so let me explain in more detail so this time it sticks. I called this branch and they transfered me to claims but then i was disconnected. I then tried to call back 7 additional times THROUGHOUT the day but it would just ring and ring and hang up on me. I decided to call another branch and they took care of my problem with ease. 

Laura Liden's profile image
Laura Liden 
5 months ago

I want to give a huge thank you to Daniel Johnson at Chase Bank in Mokena. I was dealing with a really frustrating situation where I wasn’t able to get a refund for a cancelled event and could have lost almost $800. After spending so much time on the phone with different representatives who weren’t able to help, I finally went into the actual bank. Daniel went above and beyond. he was kind, patient, and genuinely cared about helping me. He worked so hard to figure everything out and was able to get my money back. His effort ... read more

Jimmy Brown's profile image
Jimmy Brown 
6 months ago

At a time when a long line is waiting for banking services, the employees are sitting on their phones and wandering around doing nothing. 

Michael B.'s profile image
Michael B. 
11 months ago

The bank teller Miranda is amazing !!! Very kind and helped me right away with no hassle. I love her ! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 43 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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