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Chase Bank

3.0

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

524 N Genesee St, Delafield, WI, 53018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.020 reviews
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Claudi dadi's profile image
Claudi dadi 
on Google
9 months ago

Went to this location to cash a check I received from Spirit airlines and issued from Chase. The CSR stated that she couldn't help me with the check. Went to another Chase location with a more positive and upbeat staff. Had no issues getting it cashed there. 

Anonymous's profile image
Anonymous 
on Google
9 months ago

Went to this location to cash a check I received from Spirit airlines and issued from Chase. The CSR stated that she couldn't help me with the check. Went to another Chase location with a more positive and upbeat staff. Had no issues getting it cashed there. 

Kris Gleesing's profile image
Kris Gleesing 
on Google
10 months ago

Natalie and ALL the members of the Delafield branch are amazing! We went to get help with our account and she went above and beyond! We had stopped at the Oconomowoc branch first and they were awful! Called Delafield right away and the Manager said immediately come on in and we will help!! And they did!!! Definitely recommend this branch. THANK YOU!!! 

Julio Cortes's profile image
Julio Cortes 
on Google
a year ago

Walked in today (02/05/24) around 4:05-4:15pm. Brought in money that was in plastic bags and kept in a safe. Dianne grabbed them at first and brought her manager. They then told me they couldn’t take them because they smelled moldy. I had no idea as i had stored the money in an airtight safe. Dianne then made a big embarrassing scene in front of the whole lobby about how bad the bills smelled all of the sudden. Going “arghh,” “arghh sorry.” She then asked if I wanted a kit so I could send the bills in to the Fed. I said sure... read more

Tom Cutts's profile image
Tom Cutts 
on Google
a year ago

This chase bank location doesn’t follow any type of Standard operating procedures. Every time there is a different teller the process changes. With this size of a company you would like to think they would have systems in place to scale client experiance. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3 star rating with 20 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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