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Chase Bank

2.9

About this business

Location details

1161 N Preston Rd, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.968 reviews
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Sean Meier's profile image
Sean Meier 
3 weeks ago
Aizlyn Durham's profile image
Aizlyn Durham 
2 months ago

I had an excellent experience with Ms.Natasha Redmond at Chase today. She was incredibly helpful, knowledgeable, and professional throughout the entire process. She took the time to answer all of my questions thoroughly and made everything easy to understand. What really stood out was her kindness and genuine willingness to help. She made what could have been a stressful experience feel smooth and easy. Chase is lucky to have someone like Natasha on their team. I truly appreciate her outstanding customer service and would hi... read more

Nowreena Shakdwipee's profile image
Nowreena Shakdwipee 
2 months ago
O B's profile image
O B 
2 months ago

We had an appointment with Natasha today and she is simple the best! She went above and beyond helping my daughter open her high School checking account. I appreciated her kindness, patience and her willingness to share her knowledge and help my daughter think of her financial future. 

Jill Ehlers's profile image
Jill Ehlers 
3 months ago

I regret switching account to Chase. The holds on new fund deposits are excessively long. Calling to request funds be made available doesn't help. No one described how long the funds aren't available. When switching my business accounts, the funds were taken from my bank but held at chase for more than 10 business days and the teller deposited them in the wrong account. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.9 star rating with 68 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m. 

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