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Chase Bank

2.7

About this business

Location details

1161 N Preston Rd, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.758 reviews
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Ian Thomas's profile image
Ian Thomas 
a month ago

Alex is so nice and helpful. 10/10 

Rakesh V's profile image
Rakesh V 
a month ago

Do yourself a favor and avoid this Chase branch completely. I had an appointment with Viktoriya McClellan—she even called me at 2PM Central to confirm details. But when I arrived, instead of honoring the appointment, she sent a bald, middle-aged man who not only had zero knowledge of my case but also treated me with blatant disrespect. The whole interaction came across as racist and dismissive. This branch is unprofessional, unhelpful, and a complete waste of time. Stay away 

Gav's profile image
Gav 
a month ago

Bank doesn’t answer phone. Long wait times 

Handel's Prosper's profile image
Handel's Prosper 
2 months ago

They have always been kind, efficient and affordable when we have needed service. 

JanaK M's profile image
JanaK M 
2 months ago

Went for a quick transaction, Alex Q was able to help quickly and with very clear communication, loved the way this branch is organized and run…!!! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 58 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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