Chase Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

2.7

About this business

Location details

110 E Veterans Pkwy, Yorkville, IL, 60560, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.767 reviews
Select a rating
L MB's profile image
L MB 
3 months ago

My husband and I recently moved to the area. Long time Chase customers, we’ve been very pleased with the customer service at Chase- Yorkville. Very friendly and helpful staff. 

Bryan Baskerville's profile image
Bryan Baskerville 
8 months ago

Been calling their branch for about an hour now without one answer, the customer service is FN horrible! Switching banks right when I have the chance so sick of this company! 

Ivette Contreras's profile image
Ivette Contreras 
8 months ago

Just went in to this Chase location to try and open a new Business. I can understand if you are unable to help with our needs but at least have good customer service. We did not feel this from Denise at all from the very beginning to end. 

blevins amy's profile image
blevins amy 
10 months ago
Joe Renteria's profile image
Joe Renteria 
a year ago

This branch is horrible with customer service. We had some issues with our info, they told us we only needed a form to correct it. We come back with the form and they say oh u need the form plus this other stuff. Like what, it was the manager who told us we just needed the form. The banker Denise Perez had no clue on how to help, she told us to call the number on the card and they can help, we did and the operator told us it's the branch that has all the info and the ones who can update our profile. They refused to take my w... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 67 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com