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Chase Bank

2.5

About this business

Location details

10810 Potranco Rd, San Antonio, TX, 78251, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.597 reviews
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dung lam's profile image
dung lam 
2 weeks ago

I am extremely disappointed with the way Chase has handled my credit card account. The first time I visited the branch, I explained that I was being charged for something I never purchased. The issue was not resolved clearly. The second time, I was told that if I paid $50, everything would be taken care of and my account would be settled. Now I have received a notice stating that I owe $157. This is very confusing and unacceptable. I need a clear explanation of where this balance came from, including any fees, interest charg... read more

Stephanie Hernandez's profile image
Stephanie Hernandez 
a month ago
Eliezer Viruet's profile image
Eliezer Viruet 
a month ago

Fast and friendly service. 

Isabella lopez's profile image
Isabella lopez 
a month ago
Joe Grubb's profile image
Joe Grubb 
a month ago

The only time I have ever had any issues with chase bank in 25 years it’s been at this location. They have consistently been rude, short, less than professional on numerous occasions. I drive out of my way to go to any other branch. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.5 star rating with 97 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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