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Chase Bank

3.5

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

1324 Madera Rd, Simi Valley, CA, 93065, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
3.516 reviews
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casey anderson's profile image
casey anderson 
on Google
4 months ago

WORST CHASE BRANCH IVE EVER BEEN TO. First, of all they don’t even answer the phone. I’ve called over 25 times and no answer. Second, the manager or whoever she is that seems to be over-seeing the cashiers (she wasn’t wearing a name tag but I think her name is Pauline) is extremely rude and unprofessional. I came here a couple days ago to deposit some cash and David was very helpful and respectful until this atrocious, nosey, horrible wretch comes over and barges in to take over. She made several comments to me like “what di... read more

cato's profile image
cato 
on Google
6 months ago

Worst experience with a bank I have ever had and that is saying something since I used to have accounts at Wells Fargo. Utter incompetence at all levels at this branch. 

retiredbees's profile image
retiredbees 
on Google
6 months ago

I trust CHASE at all locations from NYC in 2005 to SoCal to date~~~  

Susan Bogle's profile image
Susan Bogle 
on Google
8 months ago
Stephen Bivins's profile image
Stephen Bivins 
on Google
8 months ago

The Corporate Back Office seems to not have it together. There are a lot of delays and poor communication with the Branch. They don't empower their own employees at the office to get what they need for us customers. It's a good location and close to us in the 93065 area, but I'll let you know this is not the first time I've heard complaints about how long things take to get done here. The people are all pleasant and helpful but they can only do so much. Do better Chase. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.5 star rating with 16 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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