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Chase Bank

2.9

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

7301 Baymeadows Way, Jacksonville, FL, 32256, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.960 reviews
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Михаил Полянский's profile image
Михаил Полянский 
on Google
a month ago

Andrea and the second girl are great, they helped me a lot and quickly and everything was set up super well done, I am very happy 

Helen Dimitrakopoulos's profile image
Helen Dimitrakopoulos 
on Google
a month ago

I have been banking with Chase almost 20 years. I filed a complaint with Corporate office about the manager Marianne conduct at Baymeadows Way. Because Customer service would not help with reversing a Debit card charge purchase that was charged a credit card fee. I was on the phone with them total 5hours and had money credited then 2 weeks later reversed back to the merchant I asked the Credit card department to put it in writing why I was not given my credit card charge refund and they refused. I told them.I need it for pro... read more

Alex Fuchs's profile image
Alex Fuchs 
on Google
a month ago

What a terrible experience. We walked in to create a joint bank account, and the vast majority of people were sitting around and chatting. We were told to have a seat, and then someone came to us to schedule an appointment. The place was empty, and you have so many employees standing around doing nothing. This place brings shame to the great customer service that I know Chase for, and I can assure that I won’t be back. 

Miguel Beyloune's profile image
Miguel Beyloune 
on Google
2 months ago

Terrible experience, the woman at front desk was so rude, ask questions that are supposed to be answered on private and not front everyone, this woman should not be working with customer service! I think this bank is missing to many opportunities and customer with people like her! 

Ashley Stewart's profile image
Ashley Stewart 
on Google
2 months ago

Tried calling the Baymeadows branch numerous times and no one answered the phone. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.9 star rating with 60 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

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