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Chase Bank
- Banks
- Wesley Chapel, FL
About this business
Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
28470 FL-54, Wesley Chapel, FL, 33543, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I was the only one customer in the bank and yet I waited 15 minutes for someone to attend me, no one bothered to come out even after having an eye contact through their cabins with doors open! They were not even engaged in any other work for me to understand. I finally went to the cashier counter though she was not the one who was responsible for my need! Atleast the cashier lady helped me in the end.
I have called many times over multiple days to try and reach someone and no one picks up the phone. Awful customer service and has me questioning my primary bank. Need to order Euros and can’t do online, directs me to call branch that never picks up. Jamie would not be impressed.
If I could give this branch zero stars, I would I work in the customer service industry and I believe in trying to go above and beyond for any customer, but I am a bit disappointed on how my visit went today not what I expected, and I am the type of person that I do not write bad reviews But today just for trying to deposit a check, it felt like I was just being brushed away and I didn’t get any help. I went to a different Chase branch and in less than five minutes, they assisted me in the most perfect way ever.
Worst experience…….
One of the most embarrassing experiences I've had in my life. They restricted my account for lack of documentation. I took it to the branch and they were racist. The person who served the customer simply didn't want to serve me because I was Latino and because, according to him, I didn't speak Spanish. They didn't act with professionalism or respect. To the customer who comes to a bank for help with our money, which we work on every day with a lot of effort in this country. The service is very bad. Unfortunately, I do not re... read more
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.2 star rating with 70 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open tomorrow at 9:00 a.m.
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