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Chase Bank
- Banks
- Fremont, CA
About this business
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
39395 Paseo Padre Pkwy, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Formal Complaint Regarding Poor Customer Service and Misinformation Dear Chase Management, I am writing to express my deep frustration and disappointment following an appointment I scheduled at your branch on Paseo Padre with Anuruddh Yadav to add my husband to my bank account. The entire experience was a waste of time due to the staff’s lack of knowledge and the incorrect information we were given. We were told we could not proceed without a U.S. citizenship document, even though my husband already has a valid Social Securi... read more
Never work with Brittany Castaneda as your banker. Her lack of knowledge and experience put me into truble. My accounts were restricted because of her fault of not requesting for the corrrect proof of adddress. Additionally, she kept providing inaccurate information that when I double checked with Chase customer service turned out the banker was wrong. I eventually fixed my issue without her help as she was not even responsive to my calls. Never go with her.
By far, this is the worst chase branch I’ve ever visited. I’ve been going to a lot of chase branches, including this one for over 20 years and each time I have visited this branch, I see someone getting disrespected by the management and tellers or they’re being very rude to the customer. I love being a chase customer, However, I’ll never ever visit this branch again until this Asian manager and the Teresa the older lady work at this branch. Extremely rude and disrespectful please get some training from the other Fremont bra... read more
Teresa the Teller at this branch is such a Beautiful and wonderful human being she greeted us so nicely and unfortunately due to my health condition I didn’t make an appointment but she took care of that . And got us an appointment right away . There is a Indian girl on the cash counter too she moved me away last time by saying make an appointment and then come I’ve a severe back pain and herniated disc still she didn’t care where Teresa is such a humble person hope she gets to train more people like herself . Thanks Teresa ... read more
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.8 star rating with 44 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open at 9:00 a.m.
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