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Chase Bank

2.8

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

302 W 12th St, New York, NY, 10014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
2.824 reviews
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Robert Krueger's profile image
Robert Krueger 
on Google
a month ago

Zero stars. I've been here three times to make change and they have given me different requirements each time. The same teller that accepted 4 digits of the account number last week wants the full number this week. Meanwhile while she's giving me a hard time, a guy walks up to the next window and gets change without any account information being exchanged. If it was my money, I'd rather keep it in a hollow tree. Update: today they want ID. this place stinks. 

Scott Carpenter's profile image
Scott Carpenter 
on Google
a month ago

I know there are a lot of tough reviews here, but I visited on a relatively quiet Tuesday afternoon and needed cash for an overseas trip that required crisp twenties. The teller initially told me we'd just have to see what the machine gave us and in the end there were probably five that didn't pass muster. She worked with me to get them replaced. Taking the extra step was not required but really helpful. A small thing in today's world of subpar service, but still appreciated. 

Nick Spreen's profile image
Nick Spreen 
on Google
7 months ago

not answering the phone. tried three times 

Tierney Dennis's profile image
Tierney Dennis 
on Google
a year ago

Professional bankers. 

Anonymous's profile image
Anonymous 
on Google
a year ago

Professional bankers. 

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.8 star rating with 24 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 10:00 a.m. 

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