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Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
302 W 12th St, New York, NY, 10014, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Zero stars. I've been here three times to make change and they have given me different requirements each time. The same teller that accepted 4 digits of the account number last week wants the full number this week. Meanwhile while she's giving me a hard time, a guy walks up to the next window and gets change without any account information being exchanged. If it was my money, I'd rather keep it in a hollow tree. Update: today they want ID. this place stinks.
I know there are a lot of tough reviews here, but I visited on a relatively quiet Tuesday afternoon and needed cash for an overseas trip that required crisp twenties. The teller initially told me we'd just have to see what the machine gave us and in the end there were probably five that didn't pass muster. She worked with me to get them replaced. Taking the extra step was not required but really helpful. A small thing in today's world of subpar service, but still appreciated.
not answering the phone. tried three times
Professional bankers.
Professional bankers.
Chase Bank has a 2.8 star rating with 24 reviews.
Chase Bank is closed now. It will open at 10:00 a.m.
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