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Chase Bank

2.5

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

3645 Harrodsburg Rd, Lexington, KY, 40513, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.530 reviews
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Maria L's profile image
Maria L 
on Google
3 weeks ago
Crystal Bentley Reeder's profile image
Crystal Bentley Reeder 
on Google
a month ago

DO NOT OPEN AN ACCOUNT AT THIS BRANCH IN PALOMAR! They closed my 17 year old's account without notification... he had deposited thousands of dollars from his Work Coop and they literally closed the account, shut off his debit card, and cut a check and put it in the mail without even telling us. I called the bank to get information and they said the account was closed, without any explanation. Not to mention, that it took 2days to get them on the phone.... We made our appointment, spent an hour at the bank setting the account... read more

K N's profile image
K N 
on Google
7 months ago

Bad customer service. 

Anonymous's profile image
Anonymous 
on Google
a year ago

Went here to close my account after a few very sub-par experiences. Chiefly, I had transferred money from an external account into Chase and some time later, tried to transfer that money back out. Chase blocked the transfer out multiple times and failed to notify me. When I called, I was told by the agent that they flagged the transfer as a security issue and that they had actually removed the externally linked account from my profile (see again the part about not notifying me). The external account was with a credit union b... read more

Erik Kuhl's profile image
Erik Kuhl 
on Google
a year ago

Went here to close my account after a few very sub-par experiences. Chiefly, I had transferred money from an external account into Chase and some time later, tried to transfer that money back out. Chase blocked the transfer out multiple times and failed to notify me. When I called, I was told by the agent that they flagged the transfer as a security issue and that they had actually removed the externally linked account from my profile (see again the part about not notifying me). The external account was with a credit union b... read more

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.5 star rating with 30 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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