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Chase Bank
- Banks
- Hopewell Junction, NY
About this business
Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
817 NY-82, Hopewell Junction, NY, 12533, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
UPDATE (2/1/25): I received a call first thing this morning from Jody. She was lovely and immediately corrected the issue. She also apologized for how we were treated yesterday. I want to acknowledge her courtesy and immediate action to correcting the ATM issue. I wish she had been at the bank yesterday. Amending my review to 3 stars but I strongly caution against using the ATM for any large deposits. Will never use this branch location again. Every two weeks I deposit a large sum of money to our Chase account, which we hand... read more
Will never use this branch location again. Every two weeks I deposit a large sum of money to our Chase account, which we handle most of our bills from. This morning, the ATM was available and I used it to deposit the large sum. ATM took all the money and started spinning. Then the screen came up that said not all bills accepted but did not give back any of the rejected money. Then the screen goes blank and a receipt pops out saying " To be sure your deposit went through, please call us at xxx number." I immediately went into... read more
Was charged a fee without my consent or notification by a teller at the branch. Customer service outsourced to the lowest bidding country. Have fun with that if you ever experience a problem
Giving this place a 1 star because it is an actual operational branch. But boy could they make you not want to bank with Chase in totality. Much better off at the Fishkill location 12 min away. Although this branch is 2 min from my house the customer service is AWFUL. Were they trained at all? Does it require no experience working with people to work here? Also to note NONE of their amazing reviews are from less than 4 years ago. The associate that sits in the second seat from the right is most likely who all of the more rec... read more
Atm always broken or not working, maintenance man shut the atm off as 3 people were waiting in line to use it instead of waiting for us to finish. Left the machine completely useless. Whole branch needs a refresh as it's the only chase in the area.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.5 star rating with 37 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open at 8:30 a.m.
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