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Chase Bank

3.1

About this business

Location details

1785 Alexandria Dr, Lexington, KY, 40504, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.129 reviews
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John Hennings's profile image
John Hennings 
3 weeks ago

I always have a great experience at this branch, but I specifically want to give a huge shoutout to Jasmin. She is absolutely wonderful! Every time I come in, she is incredibly kind, professional, and efficient. What really stands out is that she genuinely cares about her customers' financial well-being—it’s not just a transaction to her. Excellent customer service like hers is hard to find these days. Thank you, Jasmin! 

william quick's profile image
william quick 
2 months ago

My first impression is I was walking into a bank. Sadly, it is not a bank. I've never walked into a "bank" that turned away a cash deposits. I terminated my account years ago with Chase because of these types of practices. Happy to know I'm justified in my decision to switch to UKFCU. UKFCU has fantastic customer service, great rates, and best of all they accept cash deposits!!! I've also heard this branch in particular being described as words I will reframe from using in a public post. 

Robert Lewis's profile image
Robert Lewis 
4 months ago

I have enjoyed this location for almost 18 years and in all that time experienced only one employee who was lesse than capable of the position they held. Great place and Great careiing employees 

Aasima Ansari's profile image
Aasima Ansari 
a year ago

Very poor service. 

Charly Gutierrez's profile image
Charly Gutierrez 
a year ago

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 29 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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