Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

2.7

About this business

Location details

860 Cypress Pkwy, Poinciana, FL, 34759, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.7117 reviews
Select a rating
amaury castillo's profile image
amaury castillo 
2 weeks ago

I recently visited this Chase branch to open a business account, expecting a certain level of professionalism and support. Unfortunately, the experience left me feeling like my business wasn’t valued at all. From the moment I arrived, the staff seemed disinterested and unengaged. There was no warm greeting, no effort to understand my needs, and very little initiative shown to help me through the process. It felt more like I was an inconvenience than a potential client. But on the bright side I took my business somewhere else... read more

K A T's profile image
K A T 
4 weeks ago

We had an appointment early morning and everything was fast and efficient. I even had a confirmation call prior to my appointment verifying. After arriving, waited less than 5 minutes and my service on opening a joint account took about 45 minutes!! Very nice and helpful, Matthew lai was our banker who assisted us. 10/10 service provided 

Royce Butler's profile image
Royce Butler 
5 months ago

This Bank is very good at harassing and racially profile people. My brother who is Deaf goes into this bank to transfer money to another. Just to be waiting for 2 hours and had cops arrive accusing him of not being him. Ends up being there for 5 hours proving that he is who he said he is. Even provided social security card and they were still in disbelief. They then proceeded to send the money that was in his bank to another bank account and now he has to wait 3 days to get it back. He has children. What are they supposed to... read more

Fritz Nickel's profile image
Fritz Nickel 
6 months ago

This is the most difficult & frustrating bank to communicate with. They do NOT answer the phone & disconnect customers w/o evne giving a chance to leave msg. IF THEY DON'T WANT MY BUSINESS, THEN I DO NOT WANT THERES 

Maria Angulo's profile image
Maria Angulo 
6 months ago

Great service from Christopher Gonez! Very professional and kind ! Highly recommended! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 117 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com