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Chase Bank
- Banks
- Garland, TX
About this business
Location details
3445 W Buckingham Rd, Garland, TX, 75042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I was in this location (Jupiter and Buckingham Rd intersection near Garland, TX) three times between 2019 and 2026 to open a new account. Previously I was told to come on another day. Today I was told to wait 1-2 hours to talk to someone to open a new account. Chase Bank allows to open a new account online. However, the concierge is not a welcoming person and I give this location the worst rating.
Worse bank ever! Do not use this location customer service is horrible.
Emily Guerrero is the best bank teller I have ever had the experience of working with. She helped me out right at close and went out of her way to make sure I was taken care of. 5/5 and 10/10 excellent customer service! ☺️
Customer service is horrible! Charles should lead his team on how customers should be treated, instead he makes excuses for their behavior. DO NOT WASTE YOUR TIME.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2 star rating with 158 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open tomorrow at 9:00 a.m.
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