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Chase Bank

2.3

About this business

Location details

869 S Main St, Centerville, OH, 45458, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.320 reviews
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Cynthia Whitaker's profile image
Cynthia Whitaker 
a month ago

The a t m was down today and I accidentally left my card in it when I discovered this, so I tried to call like ten times so I could ask the teller if they found it.But they repeatedly ignored my calls! I had to leave my job in the middle of the day to go down there just to find out that they did find my card.But automatically canceled it instead of having the common decency of letting me know, and giving me the chance to come pick it up!! Now I have no debit card for a week when all they had to do was give me a call or even ... read more

M M's profile image
M M 
a year ago
Omar Mustafa's profile image
Omar Mustafa 
2 years ago

Horrible customer service! I've been banking with chase for years and of all the different branches I've been to this one is the worst. Usually most of the staff are nice but there is one employee who is very unprofessional and rude (very short red hair). Very combative and argumentative and she just had to insert herself into the conversation I was having with the teller who was helping me. I recommend firing that employee she's just going to repel other customers with her nasty attitude. I won't be coming back to this bran... read more

Brennen Fitzgerald's profile image
Brennen Fitzgerald 
3 years ago

I was the CRA officer for a bank for almost a decade, and I know how to read customer service and consumer focus very well. I’ve received decent customer service here for the two years I’ve been a member of this community, but that has changed. The personal, customer focused feel from Kellie was phenomenal. You can’t teach that. Thank you! 

Margaret Rosselit's profile image
Margaret Rosselit 
3 years ago

I went to get cash today but both the ATM and branch office was closed. People still need this as a service. I think it was very wrong to close both the bank and the ATM. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.3 star rating with 20 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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