Chase Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.3

About this business

Location details

31 W Horizon Ridge Pkwy, Henderson, NV, 89012, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.338 reviews
Select a rating
MC Cavazos's profile image
MC Cavazos 
a month ago

There are three drive up Lanes that are all blocked off and it says please use our ATMs. There is one ATM outside in the drive up. And there is one drive-thru in the lobby that is not working. It seems like this is becoming more common Chase needs to get it together! I think they are becoming more of an inconvenience of banking than a convenience for customers. 

Ms. A.'s profile image
Ms. A. 
a month ago

Need more tellers. I always seem to have to wait 5 mins at least, sometimes over 10 and I'm the only person in the line while 1-2 tellers are with customers. They usually only have 1 to 2 tellers working and unfortunately there is no drive thru tellers just ATMs ok outside. The employees are very nice though. 

Jennifer Hardin's profile image
Jennifer Hardin 
3 months ago

Marcus at Horizon Ridge branch off of Green Valley Parkway. I just want to thank you so much for helping us that day, it was literally two weeks at the most that you were able to succeed in helping us fix something that was broken for almost 3 years people turning their backs on us people telling us they couldn’t help us people looking at us like we were just less than and you 100% stepped out of your probably comfort zone that day and really put your neck out there and made sure that we got the help that we needed because i... read more

Steven Smith's profile image
Steven Smith 
5 months ago
Kate B's profile image
Kate B 
6 months ago

This branch doesnt own any of the ATMs present at their facility, including the one in the lobby. If the ATM loses your cash deposit, they cant do anything about it and will tell you to file a police report to be allowed access to the security video. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.3 star rating with 38 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com