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Chase Bank

3.3

About this business

Location details

31 W Horizon Ridge Pkwy, Henderson, NV, 89012, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.340 reviews
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harun rashid's profile image
harun rashid 
a week ago

They are not prepared for commercial customers. The manager lady shoved me to a new teller when she saw , it was involved with little work. Horrible customer service. I was told you taking my time I am taking yours. All I wanted to do was trying to make card payment. The big manager lady is mean but tried to act smart. 

Luis Angel Martinez's profile image
Luis Angel Martinez 
2 months ago

Quick in and out 

MC Cavazos's profile image
MC Cavazos 
4 months ago

There are three drive up Lanes that are all blocked off and it says please use our ATMs. There is one ATM outside in the drive up. And there is one drive-thru in the lobby that is not working. It seems like this is becoming more common Chase needs to get it together! I think they are becoming more of an inconvenience of banking than a convenience for customers. 

Ms. A.'s profile image
Ms. A. 
4 months ago

Need more tellers. I always seem to have to wait 5 mins at least, sometimes over 10 and I'm the only person in the line while 1-2 tellers are with customers. They usually only have 1 to 2 tellers working and unfortunately there is no drive thru tellers just ATMs ok outside. The employees are very nice though. 

Jennifer Hardin's profile image
Jennifer Hardin 
6 months ago

Marcus at Horizon Ridge branch off of Green Valley Parkway. I just want to thank you so much for helping us that day, it was literally two weeks at the most that you were able to succeed in helping us fix something that was broken for almost 3 years people turning their backs on us people telling us they couldn’t help us people looking at us like we were just less than and you 100% stepped out of your probably comfort zone that day and really put your neck out there and made sure that we got the help that we needed because i... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.3 star rating with 40 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m. 

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