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Chase Bank

3.4

About this business

Location details

31 W Horizon Ridge Pkwy, Henderson, NV, 89012, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.436 reviews
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Jennifer Hardin's profile image
Jennifer Hardin 
a week ago

Marcus at Horizon Ridge branch off of Green Valley Parkway. I just want to thank you so much for helping us that day, it was literally two weeks at the most that you were able to succeed in helping us fix something that was broken for almost 3 years people turning their backs on us people telling us they couldn’t help us people looking at us like we were just less than and you 100% stepped out of your probably comfort zone that day and really put your neck out there and made sure that we got the help that we needed because i... read more

Steven Smith's profile image
Steven Smith 
2 months ago
Kate B's profile image
Kate B 
3 months ago

This branch doesnt own any of the ATMs present at their facility, including the one in the lobby. If the ATM loses your cash deposit, they cant do anything about it and will tell you to file a police report to be allowed access to the security video. 

Ilana Melton's profile image
Ilana Melton 
4 months ago

Teller was rude for no reason. I was interested in opening another account but after my transaction I decided to go to my other bank 

Matthew Vizcaino's profile image
Matthew Vizcaino 
4 months ago

Nasty and Rude staff. Just all around a unprofessional. The experience I had with this location I went in to open a new bank account. When I opened it I didn't receive my account details on the spot despite asking. Instead I was told they'd be mailed to me. But I got my debit card instead. I had to waste time visiting another branch to get the info I needed. Things didn't get much better after that. The staff at this local branch seemed unprofessional and chaotic, rushing around with no regard for customers like me who just ... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 36 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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