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Chase Bank

2.6

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

5200 Pleasant Ave, Fairfield, OH, 45014, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.661 reviews
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Ralph Hacker's profile image
Ralph Hacker 
on Google
3 weeks ago
Courtney Jones's profile image
Courtney Jones 
on Google
a month ago

If I could give zero stars I absolutely would. A word of caution, if you need paperwork for a mortgage and you need truncated account numbers, you will find yourself not only telling them what “truncated” means but also receive the response “yeah we don’t do that here”. And if you ask to speak to a mortgage lender it seems that NO branch has one on sight. I had to make about 25 phone calls “up the ladder” to speak to employee after employee all stuck on the same rung. Three weeks I’ve been at trying to get them to give me pr... read more

Ryan Lovely's profile image
Ryan Lovely 
on Google
2 months ago

I walked in this location without an appointment with three other people as we were looking to notarize paperwork to purchase a company between the four of us. The manager has us in his office and was going over paperwork within 10min of walking in the door on a busy day. Very good service and also very accommodating for a group of four without notice. Awesome location if your looking for a new bank or branch of your already bank, go here you won't be disappointed 

Lois Sowa's profile image
Lois Sowa 
on Google
4 months ago

Great customer service by teller Caroline. Very pleasant and helpful young lady. 

xp183's profile image
xp183 
on Google
10 months ago

Never in my life have I experienced such incompetent and unhelpful banking staff. Mishandled my entire transaction. They could not even explain to me the issue, they just refused me. Made me miss a deadline. I am almost positive it was because I am a dirty construction worker. This branch is a joke, I will never trust them with my finances again. You have been warned. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.6 star rating with 61 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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