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Chase Bank

1.9

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

192 Smith St #194, #194, New York, NY, 11201, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
1.915 reviews
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Alice Johnson's profile image
Alice Johnson 
on Google
3 years ago

The door latch is broken so anyone can get in. I went to deposit money via the ATM yesterday and while doing so a homeless man walked in and started asking me for money while I stood at the ATM. I gave him some money but then he remained in the small room with me and watched me as I finished my deposit all the while asking personal questions that were very uncomfortable. Please fix the door! 

Lachaune Tinsley's profile image
Lachaune Tinsley 
on Google
4 years ago

Very slow, wanted to withdraw a large sum of my money teller told me I couldn't, came back following day had same problem with said teller, another teller came out from the back that I knew problem solved, she thought it was her money, withdrew all my money after that 

Kelsey O'Donnell's profile image
Kelsey O'Donnell 
on Google
4 years ago
Pierre-Yves Guillo's profile image
Pierre-Yves Guillo 
on Google
5 years ago

terrible customer service -- on a Saturday morning the sole "banker" spent 1/2 hour on the phone solving some personal issue. Then the same banker asked me to come back 1/2 hour before close which I did. HOWEVER he was so slow w/ his then customer than he kicked me out at closing time..... w/o my teenage child account opened. 3 minutes later he was out on the street getting his subway ride...... and by the way a Banker is somebody who owns a bank (such as J P Morgan) when you are pushing paper or entering data at a banking b... read more

Fatoumata Cisse's profile image
Fatoumata Cisse 
on Google
5 years ago

bad costumer service I have ever had I was even confused if I was really inside a bank the workers were very unprofessional and rude. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 1.9 star rating with 15 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 8:30 a.m. 

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