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Chase Bank

3.2

About this business

Location details

925 Avenida Pico, San Clemente, CA, 92673, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
3.210 reviews
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Beatrice Obrien's profile image
Beatrice Obrien 
a month ago
Joanne FLOWERS's profile image
Joanne FLOWERS 
3 months ago

If it’s possible for a -10 rating, I would give it to this branch! Customer Service is the worst ever experienced at any bank. Employees are not attentive to customers standing in line and waiting for service. Managers stand behind glass offices, but never come out to assist. No one at this branch cares about anything other than collecting their check. 

jim hamilton's profile image
jim hamilton 
7 months ago

Fine banking services at this Chase branch. It also has JP Morgan investments at this branch. I find banking with Chase makes financial management easier than working with other banks. Personable staff at all levels. 

Olivia Bain's profile image
Olivia Bain 
10 months ago

Do not come if you need more than an ATM. They're incompetent and too busy chatting with each other about holiday plans to do much. 

Jaclyn McClanathan's profile image
Jaclyn McClanathan 
a year ago

I had a concern with fraud on my account so I went to the branch in-person. I was seen immediately by the branch manager who helped me through the process, made sure I had resources for the future and was empathetic to the feedback I shared about the online experience (and even offered to share the feedback with their fraud team on behalf). Very appreciative of the in-person experience and support. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.2 star rating with 10 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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