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Chase Bank

3.2

About this business

Location details

200 W 2nd St Ste 101, Ste 101, Plainfield, NJ, 07060, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.246 reviews
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Daniel Felipe Bustos Burbano's profile image
Daniel Felipe Bustos Burbano 
3 weeks ago

My wife went to deposit a large sum of cash, but they refused to accept it, claiming the bills were counterfeit. I went to the next nearest bank, and they accepted them without any problem. Very poor service. 

Luciana's profile image
Luciana 
a month ago

I’ve had a very inconsistent experience at this branch. The ATMs are frequently out of order or fail to dispense cash, which is a major inconvenience. Additionally, the customer service is a hit-or-miss depending on the day, you might get a helpful representative or someone who seems uninterested. I’d recommend checking another location if you’re in a rush 

Crystal Divine's profile image
Crystal Divine 
2 months ago

Every time I come here I have the worst experience with one gentleman...his name starts with the letter "M" and sits at one of the desk areas. Just rude and doesn't listen to a customer concerns 

Stephen solano's profile image
Stephen solano 
a year ago

Chase as a consumer bank is a joke. They make everything super difficult and honestly it’s not even worth banking with them. Wells Fargo here I come! 

Shital Joshi's profile image
Shital Joshi 
a year ago

Worst experience. They say we open at 9AM and does not open doors till 9:15AM. Staff is late. There were 4 staff onsite and only 1 window had staff members. Other window staff was there and he was using his phone. If there is long line of customer then 2 windows should be open. It's a common customer care sense. Worst Worst Worst. This happend on October 5 2024. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.2 star rating with 46 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 8:30 a.m. 

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