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Chase Bank
- Banks
- Middletown, OH
About this business
Location details
1401 S Breiel Blvd, Middletown, OH, 45044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Nobody answers the phone. No option to hold for the next representative, they just disconnect the phone call.
As a doctor, I understand the value of time, both mine and others’. My recent experience with Crystal Kirkwood at Chase Bank was an appalling display of unprofessionalism and disregard for customer service. My family and I waited for 20 minutes to open a bank account, despite being the only ones waiting to see a banker. The branch was adequately staffed, with no long lines or apparent reason for the delay. Instead of assisting us, Crystal prioritized customers who arrived after us, wasting our time and showing complete disre... read more
I thought Chase was a full service bank. I thought wrong. For account services, we were sent across town. For a notary, we weren't able to complete the task because no one was willing to be a witness to our signature. There is no public restroom for customers. The employees are very busy talking to each other about getting nails done and various other subjects whilst I wait for someone to help me. As a fairly new member/customer, not impressed so far. I may move all these accounts.
They suck my misses opened an account and they didn't look up the sign on bonus my service rep did and I'm trying to call them and it goes everywhere but where I want to go. Poor service.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.5 star rating with 48 reviews.
When is Chase Bank open?
Chase Bank is open now. It will close at 6:00 p.m.
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