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Chase Bank

2.5

About this business

Location details

1401 S Breiel Blvd, Middletown, OH, 45044, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.548 reviews
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David Barnes's profile image
David Barnes 
a month ago

Nobody answers the phone. No option to hold for the next representative, they just disconnect the phone call. 

Mandeep Singh Malik's profile image
Mandeep Singh Malik 
10 months ago

As a doctor, I understand the value of time, both mine and others’. My recent experience with Crystal Kirkwood at Chase Bank was an appalling display of unprofessionalism and disregard for customer service. My family and I waited for 20 minutes to open a bank account, despite being the only ones waiting to see a banker. The branch was adequately staffed, with no long lines or apparent reason for the delay. Instead of assisting us, Crystal prioritized customers who arrived after us, wasting our time and showing complete disre... read more

Barbara Holley's profile image
Barbara Holley 
a year ago

I thought Chase was a full service bank. I thought wrong. For account services, we were sent across town. For a notary, we weren't able to complete the task because no one was willing to be a witness to our signature. There is no public restroom for customers. The employees are very busy talking to each other about getting nails done and various other subjects whilst I wait for someone to help me. As a fairly new member/customer, not impressed so far. I may move all these accounts. 

David Fox's profile image
David Fox 
a year ago
al reising's profile image
al reising 
a year ago

They suck my misses opened an account and they didn't look up the sign on bonus my service rep did and I'm trying to call them and it goes everywhere but where I want to go. Poor service. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.5 star rating with 48 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

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