Chase Bank

Rob Torento 

on Google

6 days ago

Jackie is a professional banker. She seemed to be willing to do whatever she could to help me out. This has not been my experience at different Chase locations. 

Anthony Corrado 

on Google

a week ago

I had to make an appointment to certify trust papers out of NY. My sister did her end in Florida, she spoke with their legal department which said it must be notarized. The 2 gentleman told me in Connecticut it doesn't have to be notarized!!! I told them its out of NY and needs notarizing. They finally took 1 of their notary pages for me sign. Im glad im not a customer their 

Jocelynn Bendolph 

on Google

a month ago

Poor customer service !!!!!!! I drove 15 mins to make an appointment to set up a checking account . The lady behind the desk placed me at a 3:15 pm next day appointment with a man named “Frank Puala “ for the next day . I came on time for my appointment arranging my WHOLE DAY around that appointment slot because I wanted to be mindful and respectful of the bank time I didn’t want to miss it or be late . Not only did I arrive ON TIME but Frank was currently in a meeting with a couple . Okay I waited 10 mins then asked the lad... read more

Emery Plastics 

on Google

2 months ago

I had a disappointing experience with the Business Relationship Banker and Branch manager on multiple occasions at this location. I met with the Business Relationship Banker on 2 separate occasions to discuss Chase’s business banking products. Both times, I left without any progress or meaningful assistance. Unfortunately, the banker lacked the knowledge and support I was expecting. The branch manager offered apologies, but unfortunately did not provide any real solutions or improved service. It was a frustrating and deflati... read more

Karma Masry 

on Google

7 months ago

The Business Relationship Banker at this location was neither knowledgeable nor helpful. He promised to follow up with answers regarding a business transaction but failed to do so. Calls and emails went unanswered, and his later excuse was that he hadn’t received a response from the head office. Ultimately, I had to complete the transaction with a business banker at a different bank, which turned out to be much easier and more straightforward. As a result, I decided to move all my business accounts and banking relationship t... read more