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Chase Bank

2.8

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

4755 W Panther Creek Dr, Shenandoah, TX, 77381, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.827 reviews
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Jim Purtle's profile image
Jim Purtle 
on Google
2 months ago

Zero star! I opened a bank account with Chase. I wrote a check from another bank to fund the account. Chase turned the check into an ACH to withdraw the funds from my online bank AND submitted the paper check for payment. After noticing twice the authorized amount of funds were withdrawn from my online bank I went back to the Panther Creek branch thinking it was a clerical mistake that would be an easy fix. After two hours, Vicente Sterling confirmed Chase processed two withdrawals against my online account. However, Vicente... read more

Nicholle Winger's profile image
Nicholle Winger 
on Google
3 months ago

Christopher was super helpful and efficient. 

Nevin Joplin's profile image
Nevin Joplin 
on Google
3 months ago

Answering the phone is honestly one of a very few responsibilities a bank has 

Ryan McCullough's profile image
Ryan McCullough 
on Google
4 months ago

Terrible customer service they want you to wait around just to tell you that nobody can help you and to make an appointment. 

Morgan Orsik's profile image
Morgan Orsik 
on Google
8 months ago

Huge thanks to this branch! Jessica, Jackie, and Cathy went the extra mile to better serve customers after a week of work compared to the spring location who had me reschedule for Monday. Jessica and Jackie were patient, understanding, and great with assisting in helping me with my bank account. Much appreciation for them! 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.8 star rating with 27 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

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