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Chase Bank

3.5

About this business

Location details

200 Kanawha Mall, Charleston, WV, 25304, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.535 reviews
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Larry Thomas's profile image
Larry Thomas 
a month ago

The bank employees are exceptional and the service is more than great, the problem is ATM access, not very many, if you use an non approved ATM you're charged by the ATM and then you're charged by Chase for using a non approved Chase ATM, sometimes you have no choice, less ATM's more charges, changing banks is always an option. 

Robin “Halfpint” Iannacone's profile image
Robin “Halfpint” Iannacone 
4 months ago
Kermit SheetsqQa's profile image
Kermit SheetsqQa 
10 months ago

Very nice, friendly and thorough staff. They have gone above and beyond for me on numerous occasions. 

Annie Cardell's profile image
Annie Cardell 
11 months ago

I've had nothing but positive experiences at this bank. The staff here are a big part of the reason I still use Chase as my primary bank. They always remember me and ask about my daughter by name when I'm there, they take time to talk about banking and investment products, and even when Wayne is busy, he has taken time to help me with last-minute notarizing of paperwork I needed related to probate and dealing with my husband's estate. Shane has been amazing as well. He is friendly and takes time to listen to my financial goa... read more

Ronnie Roberts's profile image
Ronnie Roberts 
a year ago

Very rude red haired middle age lady. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.5 star rating with 35 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Monday at 9:00 a.m. 

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