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Chase Bank

3.5

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

15481 W Cactus Rd, Surprise, AZ, 85379, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.551 reviews
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Scott Betzer's profile image
Scott Betzer 
on Google
a month ago

Had to do some work with my mother in law’s account. Lindsay Nebgen took great care of us. 

Heidi Flanagan's profile image
Heidi Flanagan 
on Google
5 months ago

I went to this branch because of my experience at a different lovation on Waddell and Litchfield. It was a horrible experience. Lindsay acknowledged that she had a 3 PM appointment and stated that if they didn't show up in the next 10 minutes, she would help me. While I was waiting, she talked with me, and I expressed that I was a bit upset and shared my experience with her. Despite the possibility of dismissing me, she did the exact opposite; she genuinely cared. This will definitely be the location I return to! 

Elizabeth De la O's profile image
Elizabeth De la O 
on Google
7 months ago

Excellent customer service. 

Jason Washburn's profile image
Jason Washburn 
on Google
9 months ago

Terrible service. I was treated terrible, dismissed, they would not complete my paperwork because the banker that helped me previously was off the next day I went in. I was not told why another banker could not complete the work. I was told to come back on another day when that banker would be there. This branch does not care about their customers or how they treat them. Makes me want to switch banks. Sad I have been going to this branch for more than 15 years. 

Anonymous's profile image
Anonymous 
on Google
9 months ago

Terrible service. I was treated terrible, dismissed, they would not complete my paperwork because the banker that helped me previously was off the next day I went in. I was not told why another banker could not complete the work. I was told to come back on another day when that banker would be there. This branch does not care about their customers or how they treat them. Makes me want to switch banks. Sad I have been going to this branch for more than 15 years. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.5 star rating with 51 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Monday at 9:00 a.m. 

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