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Chase Bank

2.4

About this business

Location details

1710 Buford Hwy, Cumming, GA, 30041, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.455 reviews
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Daanesh Kejriwal's profile image
Daanesh Kejriwal 
6 days ago

Absolutely pathetic customer service. We walked in to handle a wire transfer. There were three staff members sitting in separate cabins—two of whom were completely free with no customers—while there was only one teller working the floor. When we asked for help, the teller flat-out refused, stating that the person who handles wires was busy and that she personally couldn't assist us because a wire "might take a bit" and someone else "might" walk in behind us. She then blatantly told us to take our business to a different Chas... read more

joey L's profile image
joey L 
11 months ago

Unacceptable when you have to sit at a drive-thru for 32 minutes that will never happen again I will find a different bank to deal with Chase Bank is the worst there is money will be coming out in the next week to a new bank that cares about people 

Katie Pittman's profile image
Katie Pittman 
a year ago

I went in today to finally change my last name on my account after getting married. I had another branch tell me I had to make an appointment and sent me away and I’ve put it off for a long time because I didn’t want to deal with the hassle. I went in today and was lucky to have Edward assist me with this. He was so kind and friendly. He quickly took my documents and had everything done in only a few minutes. Thank you, Edward! 

Anish Patel's profile image
Anish Patel 
a year ago

Always have a great experience here. Excellent customer service. Jake was able to help me get signed up for a great offer on a new card. Thank you all 

GD W's profile image
GD W 
a year ago

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.4 star rating with 55 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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