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150 Logan Ave S, Renton, WA, 98057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Worst Chase bank I have ever walked into OMG chase I know you can do better please
Such terrible customer service at this branch. I’ve been banking with Chase for over three years and have never been turned away by a banker until now. The staff was unprofessional and seemed unfamiliar with both current and previous bank policies. Instead of trying to help resolve my issue, they simply dismissed my concerns and kept changing explanations. Overall, it was a very disappointing experience. Save yourself the time and visit a different Chase branch instead.
I’ve been banking with Chase for almost 20 years, today I went into this branch and was treated like dirt. There are Chase branches that call me by my first name when I walk in, and then there are Chase branches like this one. Ran poorly, with rude staff. The zesty man with the large gold glasses told me to go to another bank and almost made me close my multiple accounts right then and there.
Absolutely spectacular service. I came in today to deposit a couple of checks, but I could have stayed forever just to chat with the tellers. They all were so positive, charismatic and charming. This branch is a little out of the way of where I usually do business, but I would come back just for them.
Chase Bank has a 2.8 star rating with 64 reviews.
Chase Bank is closed now. It will open at 9:00 a.m.
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