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Chase Bank

2.7

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

253 E Dundee Rd, Wheeling, IL, 60090, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 3:00 p.m.
SunClosed
2.775 reviews
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Arjun Rajasekar's profile image
Arjun Rajasekar 
on Google
5 days ago

Stepped in yesterday to get some issues sorted on my credit card, I didn't have an appointment and i tried my luck walking in, Piyush Kamra was the one who walked up to me and heard my concerns. He immediately helped me resolve it and this was at 4:30 pm where there were about to close at 5. He made me sit in his cubicle and got the problems resolved with a few phone calls to the customer service team and even helped me with solutions for any obstacles that may arise in future. Super professional and the other staffs in the ... read more

Bryan's profile image
Bryan 
on Google
2 months ago

Excellent location With fantastic employees who are very knowledgeable and able to get the answers you need Like to highlight one in particular Andrea Mau Associate banker. Thanks for helping with our situation and getting the answers we needed. 

Abraham murillo's profile image
Abraham murillo 
on Google
3 months ago

En este banco nesecitan tener más personal es tedioso esperar por 30 minutos para ser atendido pongan un poquito más de atención al cliente 

Yury Shapiro's profile image
Yury Shapiro 
on Google
4 months ago

I got some issues and this young person Victoria Chernis help me and she is too professional = God bless her and happy holidays = all people in this location are nice people!!! 

Robert Beamish's profile image
Robert Beamish 
on Google
4 months ago

Well came here to leave a negative review. But clearly I'm not the only one. The 2.8 rating says it all. Very rude customer service all around. Every tellers answer is that you should do it yourself on line. They provide you with incorrect Information and are rude when you attempt to get the correct information. I have asked a teller for information that she rudely said she can't access. Only to have the teller next to her say "we absolutely can look that up for you" I am aware that the manager of this bank has recently chan... read more

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 75 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

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