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Chase Bank

2.3

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

675 N Fair Oaks Ave, Pasadena, CA, 91103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.326 reviews
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Abby k's profile image
Abby k 
on Google
a month ago

Hands down the worst experience I’ve ever had at a Chase branch. The tellers were completely clueless, unprofessional, and lacked even the most basic banking knowledge. How are these people getting hired?! It’s infuriating to deal with such incompetence at a major financial institution. Chase needs to get its act together—this level of service is beyond unacceptable and downright embarrassing! 

Abby k's profile image
Abby k 
on Google
7 months ago

Worse experience ever in a Chase branch. Zero-knowledge or professionalism. Who is hiring these tellers???? 

Troy Lustick's profile image
Troy Lustick 
on Google
a year ago

Kelly is the nicest, most welcoming and knowledgable Bank employee I've ever encountered. She helped me set up multiple accounts and answered every question I could think of. I would go out of my way to work directly with her at this branch. She's incredible. 

Sam Winward's profile image
Sam Winward 
on Google
a year ago

Only banker on duty. Had to wait more than 1 hr 

Yiwei's profile image
Yiwei 
on Google
2 years ago

Unprofessional and bad service. Went there for a wire transfer and they made me go back for 3 times because of their mistakes, and no apologies. 👎👎👎 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.3 star rating with 26 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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