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Chase Bank

3.4

About this business

Location details

28194 Newhall Ranch Rd, Santa Clarita, CA, 91355, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
3.438 reviews
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Taner Güner's profile image
Taner Güner 
a month ago

Steve Kasparyan provided one of the best banking experiences I have had. I opened two separate business accounts on two different days, and both times Steve Kasparyan handled everything professionally, efficiently, and without any unnecessary complications. He was knowledgeable, respectful, patient, and genuinely focused on helping me complete the process rather than looking for reasons to delay it. What stood out most was how smooth and straightforward the entire experience was. Steve Kasparyan clearly explained each step, ... read more

Jack Wolf's profile image
Jack Wolf 
4 months ago

Horrible customer service. Went in at 4;00 no one would help me open an account. 

Jolly P's profile image
Jolly P 
7 months ago

This was an extremely disappointing experience. We had an appointment scheduled for 1:15 PM and arrived at 1:20 PM. A lady associate wearing glasses informed us that she could not open an account because the process would take her one hour—yet the branch closes at 2 PM. If that is the case, why were we given a 1:15 PM appointment slot to begin with? It was never possible for her to complete the process within that timeframe. This reflects poor planning and an unacceptable level of service. We have multiple accounts including... read more

FRED WEINHART's profile image
FRED WEINHART 
a year ago
Anna Lyn Bayaua's profile image
Anna Lyn Bayaua 
a year ago

Came to this branch to send wire trasfer for our escrow, after waiting for about 20 to 30 minutes, we were approached by a young guy, he did not introduce himself, no greetings, not even a smile. As we were approached, we told him that we are sending wire transfers, we followed him and he started processing our transactions. He made a few typo error on the wire instructions, I personally asked about the bank address which is not the same as the wire instructions. He simply said, I CANNOT CHANGE THAT, if you want YOU CAN GO T... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 38 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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