Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.7

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

5436 Whittaker Rd, Ypsilanti, MI, 48197, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:30 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.744 reviews
Select a rating
Landon Greer's profile image
Landon Greer 
on Google
a month ago

By far, the worst Chase branch I’ve been to. It’s a bummer that this is the most convenient local branch to us. Every time I withdrawal any amount of cash via the tellers, it is a major pain. Today I was handed a blank piece of paper with a pen and asked to write down my employer and job title, without any other context. Once I asked why, I was told, “Chase Policy”. It’s sad that to get my own money out, I have to feel harassed every single time. No questions were asked when I deposited that money to Chase. Then I get to see... read more

Jonathan Roth's profile image
Jonathan Roth 
on Google
2 months ago

I showed up for an appointment I had and was told their bankers didn't have time but I could wait an hour... Not the worst in itself, but we were also told we couldn't use the bathroom because it's only available for customers! I will be taking my business elsewhere. 

Mary Jo Anderson's profile image
Mary Jo Anderson 
on Google
3 months ago

The girl on 25th with red hair tips was very unwelcoming and basically throw my bag back at me and was counting money while helping with other customers 

Matt Mallion's profile image
Matt Mallion 
on Google
4 months ago

My favorite bank! Ladies are always super nice and helpful! 

Ty Diep's profile image
Ty Diep 
on Google
4 months ago
View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.7 star rating with 44 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com