Chase Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.3

About this business

Location details

420 Throckmorton St, Fort Worth, TX, 76102, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.330 reviews
Select a rating
Anthony coca's profile image
Anthony coca 
3 weeks ago

Incredibly nice service. Quick and attentive to my needs. 

Trindade Psico's profile image
Trindade Psico 
3 weeks ago
Sean Ellison's profile image
Sean Ellison 
a month ago

ATM outside fails with an error message on a cash withdrawal, and then spits a receipt out stating that it debited my account several hundred dollars. I walk into the branch, a woman walks out of the office to tell me “you’ll have to file a claim.” Then, another associate then walks over and asks me how I like banking with a competing financial institution— (in an attempt to hint toward me becoming a Chase customer)… then asks if I want to try a different ATM machine inside the branch— No thanks. Totally absurd. Run far away... read more

Perry's profile image
Perry 
4 months ago

This Chase Bank branch was a frustrating experience. The lobby felt understaffed, and the wait was much longer than it needed to be for a fairly simple request. When I finally got help, the process wasn’t explained clearly, and I ended up having to repeat the same details more than once. I also got different answers depending on who I spoke to, which made everything take even longer. The staff weren’t outright rude, but the overall service felt rushed and disorganized. I’ll avoid this location unless I absolutely have to. 

Katherine Hennessy's profile image
Katherine Hennessy 
6 months ago

Diana is forever my lady. But the whole banking staff at the counter is solid. I appreciate all of them so much 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.3 star rating with 30 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com