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420 Throckmorton St, Fort Worth, TX, 76102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Incredibly nice service. Quick and attentive to my needs.
ATM outside fails with an error message on a cash withdrawal, and then spits a receipt out stating that it debited my account several hundred dollars. I walk into the branch, a woman walks out of the office to tell me “you’ll have to file a claim.” Then, another associate then walks over and asks me how I like banking with a competing financial institution— (in an attempt to hint toward me becoming a Chase customer)… then asks if I want to try a different ATM machine inside the branch— No thanks. Totally absurd. Run far away... read more
This Chase Bank branch was a frustrating experience. The lobby felt understaffed, and the wait was much longer than it needed to be for a fairly simple request. When I finally got help, the process wasn’t explained clearly, and I ended up having to repeat the same details more than once. I also got different answers depending on who I spoke to, which made everything take even longer. The staff weren’t outright rude, but the overall service felt rushed and disorganized. I’ll avoid this location unless I absolutely have to.
Diana is forever my lady. But the whole banking staff at the counter is solid. I appreciate all of them so much
Chase Bank has a 3.3 star rating with 30 reviews.
Chase Bank is closed now. It will open tomorrow at 8:00 a.m.
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