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Chase Bank
- Banks
- Ocala, FL
About this business
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
3045 SE 24th St, Ocala, FL, 34471, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
We went to another location and were told that no one there could help us, so they made us an appointment at this location. We went to this location and sat an hour waiting past our appointment time. It is completely ridiculous. Customer service is horrible, and the workers are completely unprofessional!
OK, I have to say Carlos and Ty have great customer service skills, professionalism, and respect to clients. They were able to help me open my account again when I was having trouble and many people need to learn from them how to treat customers.
I arrived 30 minutes before the lobby closed to open a new account as an existing customer without an appointment. The woman who "helped" me refused to open the account because she claimed it would take 1 hour 30 minutes, and there "wasn't enough time in the day". It didn't matter to her that I was already a customer or that I had all the documents ready. I did not come back, and I took my business elsewhere. I sadly don't recall her name, but she was a blonde woman working the lobby. Avoid this branch at all costs.
Great bank. Friendly service and knowledgeable staff in every branch i have visited in the 5 years i have been a customer.
What a disgrace how chase bank has allowed unauthorized access by unknown 3rd party exchange agents of other foreign entities to have been provided full access of both my personal accounts and business accounts I filed federal investigation and hiring now a forensic investigator as well contacted us exchange bank securities commission and reported deception, misrepresentation wrongful access by prohibited practices acts violations, unauthorized transfer altered my personal consumer destination of payments to unknown foreign ... read more
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3 star rating with 64 reviews.
When is Chase Bank open?
Chase Bank is open now. It will close at 6:00 p.m.
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