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Chase Bank

2.6

About this business

Location details

630 E Blithedale Ave, Mill Valley, CA, 94941, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.635 reviews
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Sharon Allen's profile image
Sharon Allen 
a month ago

Absolutely fantastic experience! The staff was incredibly friendly and went above and beyond to help me with my banking needs. I felt welcomed and appreciated, making my visit so enjoyable! 

Jay Courant's profile image
Jay Courant 
a month ago

I just took my son in to open his first checking account and was told I had to have an appointment even though the teller and the banker had no customers and there was no one else in the bank. The next appointment offered was during my son’s school day and I had to remind the teller we were there to open a High School checking account. It was painful! Clearly no focus on customer service. You’d think they would be excited to have live customers in the building. It was dead in there and with their lack of timely service, I ca... read more

Steve Michel's profile image
Steve Michel 
2 months ago

$8,018.00 to be stolen out of my checking account. The branch manager tried to help but now ignores me with no regard. I’m elderly. There is an official police report. There is a law suit being developed. This Chase Bank in Ignacio CA represents embecile people locally and awful people on the corporate people. They allowed $8K to be stolen from a tax paying law abiding Novato American citizen who has done nothing wrong. 

Neil De Sousa's profile image
Neil De Sousa 
2 months ago

Worse bank, worse costumer service.... 

4ever Young's profile image
4ever Young 
4 months ago

Opened savings and checking accounts at Chase Mill Valley this week. Staff (Luis) was super helpful, courteous, knowledgeable and patient. Today I received a coupon in my monthly coupon mailer from Chase offering a $400 bonus for opening a checking account and having direct deposit. I emailed a photo of the coupon to Luis, who immediately called me and made sure the bonus would accrue to my account. I am loving this customer service! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.6 star rating with 35 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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