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Chase Bank

2.4

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

630 E Blithedale Ave, Mill Valley, CA, 94941, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.428 reviews
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Olga Ivanova's profile image
Olga Ivanova 
on Google
6 days ago

I had a very troubling experience with this branch while trying to pay off my car lease. After dropping off a cashier’s check for the full amount, I was assured it would be overnighted to the Chase Auto department. A week later, no one at the branch could confirm the whereabouts of the check. They were unable to provide a valid receipt or tracking number, and the manager on duty gave me conflicting information compared to what Chase Auto was telling me. The lack of accountability and clarity caused me significant and unneces... read more

Theodor Mark's profile image
Theodor Mark 
on Google
a week ago

Great thank you 

Rebekah MacLaren's profile image
Rebekah MacLaren 
on Google
11 months ago

Wasted my time to set up an appointment to close an account and open a new one. Banked scanned all documents and said he would call us back once everything was up and running. Never called back now 3 weeks later and Chase has zero record of the scanned documents. Take your business elsewhere. They never answer their phones. 

eye of heart's profile image
eye of heart 
on Google
a year ago

Worst service ever!!!!! 

mark sethi's profile image
mark sethi 
on Google
a year ago

Excellent in person customer service at my local branch. Absolutely horrible customer service, practices and policies as a bank when dealing with them over the phone. There are so many hidden fees and they just don't care about you as an individual. But then you deal with a person at the branch and they smooth it all over for the time being. I'm very conflicted on chase. I've been with them since the days before WaMu and I get no perks for being a 20+ year customer. Currently on the hunt for a new banking institution to take... read more

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.4 star rating with 28 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

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