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Chase Bank

4.1

About this business

Location details

136 W Streetsboro St, Hudson, OH, 44236, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.123 reviews
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Dave Bev's profile image
Dave Bev 
2 weeks ago

We’ve had an outstanding experience working with Journie Powell at Chase Bank. We’ve had a couple issues come up this year, and Journie has been incredibly patient, knowledgeable, and genuinely caring every single time. She always makes the process smooth, gets us taken care of quickly, and goes above and beyond to make sure everything is handled properly. It’s rare to find someone who combines professionalism and efficiency with such a warm, personal approach. Katie, the branch manager, is also fantastic. She’s extremely pe... read more

Lauren Iott's profile image
Lauren Iott 
2 months ago

I have never written a google review before, but after the exceptional customer service I received at the Chase Bank at Hudson Plaza shopping center, I felt obligated to. I came in to try to resolve a credit card issue I had been dealing with for over a month. I previously tried to use online customer service, but after many frustrating attempts, nothing was resolved. At the bank, I was helped as soon as I stepped foot in the building. One of the account managers, Brandyn, took me into her office right away and began working... read more

Paul M.R.'s profile image
Paul M.R. 
2 months ago

I visited a lot of different chase banks within summit county, and this is one of my favorites. I feel like a person who's appreciated.Not just another random customer. Everyone i'm i've talked to is super friendly and helpful. This is a good example of great customer service with a personal touch. Thank you everywhere 

Robert Monroe's profile image
Robert Monroe 
7 months ago
Lauren Iott's profile image
Lauren Iott 
9 months ago

I have nothing but positive things to say about this Chase branch. I have never written a google review in my life, but I decided to because of how fantastic the customer service I received was. I went in to resolve an issue with my account that had lasted for nearly a month. Brandyn was the most professional and knowledgeable individual I have worked with at Chase in the decade that I have been with the bank. She went out of her way to assist me and even remembered the last time she worked with me (which was well over a yea... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 4.1 star rating with 23 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m. 

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