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Chase Bank

3.6

About this business

Location details

690 Long Pond Rd, Rochester, NY, 14612, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.638 reviews
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Wanda Jurado's profile image
Wanda Jurado 
a week ago
Indifference's profile image
Indifference 
2 months ago

What a disaster, this was my second time to come to this location. Employees are rude and unprofessional, they don’t even want to take the time to clearly communicate with customers. I was told to have a sit and they will check with me but 15 minutes passed and no one checked. It seems like they get annoyed with every question you try to ask. They need better management and a few more friendly staff not some poker face bankers 

Greg Post's profile image
Greg Post 
2 months ago

They tellers were very helpful with my nephews needs. 

Pedro Hermon's profile image
Pedro Hermon 
4 months ago

Special mention to Tracy for dedication and good service. 

Josh Mulhern's profile image
Josh Mulhern 
9 months ago

I have only been inside this location twice, But both times the staff was extremely helpful. This past time, Lisa really helped me out and saved me a trip to the library. Would recommend this location 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.6 star rating with 38 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m. 

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