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Chase Bank

3.6

About this business

Location details

690 Long Pond Rd, Rochester, NY, 14612, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.640 reviews
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Joan Davis-Gentry's profile image
Joan Davis-Gentry 
2 weeks ago
David Vilinsky's profile image
David Vilinsky 
2 months ago

Fast attentive service. Everyone is polite and treats you as a valued customer. 

Wanda Jurado's profile image
Wanda Jurado 
3 months ago
Indifference's profile image
Indifference 
5 months ago

What a disaster, this was my second time to come to this location. Employees are rude and unprofessional, they don’t even want to take the time to clearly communicate with customers. I was told to have a sit and they will check with me but 15 minutes passed and no one checked. It seems like they get annoyed with every question you try to ask. They need better management and a few more friendly staff not some poker face bankers 

Greg Post's profile image
Greg Post 
6 months ago

They tellers were very helpful with my nephews needs. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.6 star rating with 40 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m. 

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