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Chase Bank

3.9

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

31 State St, Pittsford, NY, 14534, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.912 reviews
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James Drozdowski's profile image
James Drozdowski 
on Google
3 months ago

When does 4:59 = 5? Apparently at this branch on the day I showed up at 4:58 (cell phone time) to make a deposit, noticed the hours posted on the door said 9-5, and found the door deadbolted without a bank associate in sight. I did not have a pen on me (to enable an ATM deposit) so I was trying hard to catch them before close. They had a pen in the breezeway but it was out of ink… disappointing. Chase, are my expectations too high or misplaced? Please educate me on how I should have more successful navigated this situation. 

ruben Pimentel's profile image
ruben Pimentel 
on Google
6 months ago
Elena Chu's profile image
Elena Chu 
on Google
10 months ago

Made a branch appointment for 3:30pm and have been waiting for over 30 mins while the rep is chit chatting with the last appointment which is obviously running long. I wouldn’t mind if they were all business instead of shooting the shit. 

Jeri Dube's profile image
Jeri Dube 
on Google
3 years ago
Leena's profile image
Leena 
on Google
4 years ago

I had a really excellent experience here this week. I had a specific banking need that others were not able to help me with, and the people at this branch were really lovely. They went out of their way to help me and my family. Customer service like that is not easy to find. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.9 star rating with 12 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 8:30 a.m. 

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