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Chase Bank

3.5

About this business

Location details

6 Spencerport Rd, Rochester, NY, 14606, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.546 reviews
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Luca Morinelli's profile image
Luca Morinelli 
3 months ago
Zach's profile image
Zach 
5 months ago

Completely disorganized between staff. My experience was talking to a banker that told me to go to the teller to deposit first, and then meet with him. The teller tells me no, you needed to go to the banker first. The teller tells me to sit and wait for a different person, Hermes. It will be about 10 minutes. 20 minutes passes and I ask the person with the iPad if Hermes is still busy. iPad person tells me "sorry, Hermes is at a meeting now, they wont be available for some time." Overall almost an hours worth of time wasted ... read more

Deb Jaryani's profile image
Deb Jaryani 
9 months ago

Been a customer for many years. They keep improving. And unfortunately keep closing branches. 

Kelly Keys's profile image
Kelly Keys 
9 months ago

Dwayne Holmes was so helpful and informative! Thank you again for your help! 

Mirza Brooks's profile image
Mirza Brooks 
a year ago

I been with chase for over 10 yrs I never had a problem with chase exc÷Kent bankloveit 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.5 star rating with 46 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 8:30 a.m. 

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