Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

2.7

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

2801 Greenbriar Dr, Springfield, IL, 62704, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 2:00 p.m.
SunClosed
2.765 reviews
Select a rating
Deborah Smith's profile image
Deborah Smith 
on Google
a week ago

Great experience with bank. 

Lori Fernandez's profile image
Lori Fernandez 
on Google
2 weeks ago

I've always had great service both inside and when I go out to the drive up. I'll keep using them for awhile. 

Lorie Hagele's profile image
Lorie Hagele 
on Google
3 months ago

You can't get through to speak to a live representative 

Craig Hohl's profile image
Craig Hohl 
on Google
7 months ago

There is no way to reach the branch by phone!!!!! The customer service across sees, couldn't even reach the branch. 50+ calls over the time of 4 hours trying to get someone to answer. And this is trying to return a call from the branch!! 45 miles away!! Not just around the corner to go down there. 

Kenneth Mantel's profile image
Kenneth Mantel 
on Google
9 months ago

Great customer service, banker Renee B really went out of her way to get a check issue resolved. Always such pleasant staff and great location. 

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 65 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com