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Chase Bank
- Banks
- Springfield, IL
About this business
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
2801 Greenbriar Dr, Springfield, IL, 62704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 2:00 p.m. | |
| Sun | Closed |
You can't get through to speak to a live representative
There is no way to reach the branch by phone!!!!! The customer service across sees, couldn't even reach the branch. 50+ calls over the time of 4 hours trying to get someone to answer. And this is trying to return a call from the branch!! 45 miles away!! Not just around the corner to go down there.
Great customer service, banker Renee B really went out of her way to get a check issue resolved. Always such pleasant staff and great location.
Terrible bank but unfortunately too big to fail but they are a failure to me. Chase does not support or listen to their own customer’s issues (Panini check reader problem) and pass the buck. Chase has lazy IT support that should all be fired for incompetence. If you can’t support the products you provide your paying customers then you are trash.
Good
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.6 star rating with 63 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open at 8:30 a.m.
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