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Chase Bank

2.6

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

12329 Lake June Rd, Balch Springs, TX, 75180, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.686 reviews
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laurel quintana's profile image
laurel quintana 
on Google
3 weeks ago

Been coming here and to the other one by Rio Grande for years. I have always had a good experience. I never come on the weekends this was my first time. And I was attended by a lady with short black wavy/curly hair, I know she's been here for years cause I always see her. She seemed so bothered by my ignorance. I didn't know that closing a debit card and the bank account itself was 2 separate things. Long story short she gave attitude and a sight of annoyance just because I didn't understand. Not like they care but I won't b... read more

D's profile image
D 
on Google
3 months ago

No customer should have to wait in such a long line for an ATM. 

Cece Lanette's profile image
Cece Lanette 
on Google
4 months ago

I really don’t want to give this branch one star it deserves a half a star from the customer service. The tellers Ana and Nelly constantly went back and forth speaking in Spanish when they both understood English. I recently updated my name with Chase and they wanted me to bring my old drivers license back in order to withdraw money from another branch. I drove all the way home to get it only to be told I couldn’t do it. I have been banking with Chase for over a decade and I have never received this horrible experience!!!! I... read more

OG Moore's profile image
OG Moore 
on Google
5 months ago

Very helpful and nice people get you in and get you out. 

Demetri Riley's profile image
Demetri Riley 
on Google
6 months ago

Very disrespectful, heard the teller talking in Spanish about multiple people. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.6 star rating with 86 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

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